Packages with faulty products can be sent back within 14 days of the initial purchase date on costs of the buyer (sorry we’re not Zalando).

A replacing product will then be sent back to you within 10 working days after receiving the faulty product package back confirmed by both the Track & Trace of the carrier company and Rainbow Commerce B.V. as Cream Deluxe.

We don’t refund money. We only send replacement products.
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